Privacy Policy - Gardeners Palmers Green

At Gardeners Palmers Green, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information about how you use our website, including your IP address, browser type, and browsing behavior.
Marketing and Communications Data: Preferences in receiving marketing from us and communication preferences.

How We Use Your Information

Your information is used to provide and enhance our services, communicate with you, and ensure a better user experience. Specifically, we use your data for:

Processing transactions and managing your account.
Sending you updates, promotions, and marketing materials.
Improving our website and services through data analysis.
Responding to your inquiries and providing customer support.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that your rights do not override these interests.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Additionally, we may disclose your information when required by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting your data with SSL encryption during transmission.
Access Controls: Limiting access to your personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments to identify and mitigate potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely dispose of it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your data under certain conditions.
Restriction of Processing: Request limitation of the processing of your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to the processing of your data based on legitimate interests.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

International Data Transfers

If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK and other countries. We take appropriate measures to ensure that your data is protected in accordance with this policy and applicable laws.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR and other data protection laws.

Contacting the DPO

If you have any questions or concerns about our privacy practices or this policy, please contact our DPO. We are committed to addressing your concerns promptly and effectively.

Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Your privacy is important to us, and we are dedicated to safeguarding your personal information.